Customer Testimonials
Read customer reviews and comments about our full range of lift and escalator products and services, customer support, emergency 24 hour call out and rapid response service.
PEGA Hoists
"As safety is our prime concern, we invested in the European engineered PEGA Hoists which not only deliver unique ‘Load Sensing’ technology, but also deliver complete safety and reliability to those being transported. The PEGA Hoists technology also minimises the impact on the environment given its’ ability to sense the size of a load and then reduce the power required to run the machine. This in turn saves the client a significant cost on their power bills."Gail Dowell – General Manager, Dowell’s Building Services
The Pentagon Shopping Centre
"Having worked with Nova over 20 years in maintaining the Pentagon Shopping Centre’s lifts I am pleased to recommend their services. Our management team and Nova have endeavoured to improve the lift services within the centre by implementing a strategic replacement programme, targeting the unreliable equipment as a priority whilst working to our budget requirements. This in turn has reduced complaints, improved services for our customers and ensured that the equipment will remain operational into the future. All equipment used in the modernisations has been open protocol and UK sourced where possible, ensuring quick response to calls and high first time fix rates. I hope to continue working with Nova Lift Company for many years to come."Mr J Kent – The Pentagon Shopping Centre
Calford Seaden
"Nova is a reliable and technically efficient independent lift maintenance and installation company."Mr R Dray – Calford Seaden
Valance School
"I am impressed with your engineers appearance and performance when they attend, they are always very professional."J Donohoe – Valance School
Shoreham Village School
"The engineers are always pleasant when they attend the school."K Desmond – Shoreham Village School
East Kent Housing
"Nova Lift Company have been successfully maintaining the passenger lifts for East Kent Housing who manage the housing stock for Shepway District Council since July 2011. At the start of this contract full reports were completed by Nova to give a view of the condition of the lifts and time frames for replacement. This information was used to schedule the modernisation of this equipment, prioritising the most urgent works for completion. Over a rolling programme of 4 years Nova have fully modernised some existing lifts and fitted some new lifts to sheltered housing properties and residential flats. This has provided much improved facilities for our residents, removing constant pressure push buttons and open platform designs so that residents can be confident using the equipment. Due to Nova’s success at tender stage they are also now responsible for the maintenance of the mobility equipment within our properties."S Hogben – East Kent Housing